Legal

Privacy policy

Last updated
October 1, 2026

PulseSync, Inc. (“PulseSync,” “we,” “us”) operates the website at www.pulsesync.ai and the PulseSync Support text messaging program. This policy explains what information we collect, how we use it, and the choices you have.

Mobile information is never shared. We do not share, sell, rent, or provide your mobile phone number or your text messaging opt-in data and consent to any third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Information we collect

  • Information you give us. When you fill out our contact form, email us, or call us, we collect what you provide: your name, job title, work email address, company and type of company, how you heard about us, phone number, and the content of your message.
  • SMS consent records. If you agree to receive text messages, we record the phone number, the date and time of consent, how consent was given (website form or phone call), and the consent wording you agreed to. For consent given on our website form, the record also includes the IP address and browser it was sent from.
  • Technical information. When you submit a form on this site, we record the IP address and browser it was sent from, the page it was sent from, and the time, and keep them with your request. Our hosting provider also records standard server data such as IP address, browser type, and pages requested, for security and to keep the site running. Our pages also load their fonts from Google Fonts, which receives your IP address and browser information when a page loads.

How we use information

  • To respond to your inquiry and provide support.
  • To send the text messages you asked for (see Text messaging below).
  • To evaluate design partner fit and, where you have asked for them, send product updates by email.
  • To secure and operate the website and meet legal obligations.

We do not sell your personal information.

Text messaging (SMS)

PulseSync Support sends text messages only to people who have opted in, either by checking the optional SMS consent box on our contact form or by agreeing verbally on a call with our support team. The messages are about your support request or account: replies to your inquiry, status updates, and resolution notices. We do not send marketing text messages.

  • Message frequency varies based on your inquiry.
  • Message and data rates may apply.
  • Opt out at any time by replying STOP. You will receive one confirmation and no further messages.
  • Help: reply HELP or email support@pulsesync.ai.

We use your mobile number only to send the messages you agreed to. We do not share, sell, rent, or provide your mobile phone number or your opt-in data and consent to any third parties or affiliates for their marketing or promotional purposes. Full program terms are in our Terms of Use.

How we share information

We share personal information only with service providers who help us run our business (for example, website hosting, email delivery, and SMS delivery), under contracts that limit their use of it to providing services to us. We may also disclose information if required by law. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data security and retention

We use industry-standard safeguards, including encryption in transit. We keep contact and consent records for as long as needed to respond to you, honor opt-outs, and meet record-keeping obligations, and then delete them.

Your rights

You may request access to, correction of, or deletion of your personal information at any time by emailing support@pulsesync.ai. You can stop text messages at any time by replying STOP.

Changes to this policy

We will post any changes on this page and update the date above.

Contact

PulseSync, Inc. · support@pulsesync.ai